Lost Property

Left something behind in your Prime Maxi Cabs vehicle? Follow these steps to report lost property and we'll do our best to reunite you with your belongings.

How to Report Lost Property

• Call us immediately at 02 8074 7945 — the sooner you report, the better the chance of recovery
• Email Bookings@primemaxicabs.com.au with your booking reference, pickup time, and description of the item
• WhatsApp us at +61 470 555 091 with a photo of the item if available

What to Include in Your Report

• Your full name and contact number
• Booking date and approximate time
• Pickup and drop-off locations
• Detailed description of the lost item(s)
• Booking confirmation number (if available)

Our Process

Once a lost property report is received, we contact the driver of your vehicle immediately. If the item is found, we arrange a convenient return — either via collection from a designated point or re-delivery (additional charges may apply).

Liability

Prime Maxi Cabs makes every reasonable effort to recover lost property. However, we cannot accept liability for items lost, damaged, or not recovered. Items unclaimed after 30 days may be disposed of or donated to charity.

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